Nov 8 Release Notes- Allow CV admins and HR admins to reassign/remove the “HR Representative” within a case

Modified on Sun, 12 Nov, 2023 at 11:48 PM



1. Click on the "Accommodations" menu in the Compliance section of the dashboard.

Click on the "Accommodations" menu in the Compliance section of the dashboard.



2. Click on Open Cases

Click on Open Cases



3. Click on an active case which is still under process

Click on an active case which is still under process



4. In the right panel, you can review the team assigned to a particular case. Click on Remove HR representative.

In the right panel, you will see the team assigned to a particular case. Click on Remove HR representative.



5. You will now be given an option to remove the existing HR representative.

You will now be given an option to remove the existing HR representative.



6. Once the existing HR rep has been removed, you will have the ability to reassign a new HR representative by clicking on the add person tab 

Once the existing HR rep has been removed, you will have the ability to reassign the a new HR representative by clicking on the add person tab


7. The Add person tab will automatically open the directory of employees with the specified roles. Select the desired employee and click on "assign selected employee" at the bottom right corner of the screen to add the member to the team assigned to this case.

The Add person tab will automatically open the directory of employees with the specified roles. Select the desired employee and click on "assign selected employee" at the bottom right corner of the screen.






Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article