Oct 26th Release notes- Custom Email Templates

Modified on Tue, 7 Nov, 2023 at 12:34 PM

1. Click on settings in the left panel

Click on settings in the left panel

2. Click on Email Templates

Click on Email Templates

3. Click on the drop down menu to view the email templates for employees or case team

Click on the drop down menu to view the email templates for employees or case team

4. Click on Notifications to Employees to view the options for Employee email templates. You can now edit the message template to add / remove / modify information.

Click on Notifications to Employees to view the options for Employee email templates. You can now edit the message template to add / remove / modify information.

5. Click on Notifications to Case Team from the drop down to view the pre loaded messages for your case team. You can now edit the message template to add / remove / modify information.

Click on Notifications to Case Team from the drop down to view the pre loaded messages for your case team. You can now edit the message template to add / remove / modify information.